Product support
Before calling our support we suggest you to check with our comprehensive product documentation and consult our knowledgebase.
Knowledgebase_en
Knowledgebase: Brainware put on a knowledgebase for questions and problems concerning software and lifecycle managment. Search and find the tips and solutions you need.
Produktdokumentation_en
Produktdokumentationen: Für die aktuellen Dokumentationen steht ein eigener Downloadbereich zur Verfügung. Dieser enthält alle Hand- bücher im PDF und CHM Format in deutscher und englischer Sprache.
Support form_en
Support Form: Inquiries on these channels will be automatically recorded and processed by Columbus Incident.
Helpdesk_en
Helpdesk: Your support inquiry will be processed during working hours (Monday - Friday) 09.00 - 12.00am and 1.30 - 5.00pm.
